24/7 outsourced support & sales

Since 2005, we’ve provided businesses with 24/7 outsourcing services to efficiently manage support and sales-related live chat, email, phone calls, and administrative tasks at all hours.

services

Live chat outsourcing

A dedicated team of outsourced chat agents trained in your business for lead generation and customer support.

Email support outsourcing

Outsourced email support agents trained in your business and available 24/7 to respond promptly to your emails.

Call handling outsourcing

Telecalling teams to manage inbound and outbound phone tasks, spanning support and sales calls.

General Admin Virtual Assistant

Virtual Assistants with a flexible skill set to manage support and sales-related admin tasks such as data entry, coordination, research, etc.

Every minute counts!

Firms that tried to contact potential customers within an hour of receiving a query were nearly seven times as likely to qualify the lead. Hence, using 24/7 outsourcing services will help you connect quickly with potential customers.

Follow up leads with 24/7 outsourcing

Tailored Teams

Bespoke 24/7 outsourced teams that cater to each client’s unique needs.
We custom-hire individuals dedicated exclusively to each client. Hence, your outsourced team can be fully trained in your business.

Testimonials

Fresh Insights from Our Blog

How a Dedicated Back Office in India Transformed a US Tech Firm.

Outsourcing back office operations has become increasingly popular among US businesses, providing numerous benefits such as cost savings, access to a skilled talent pool, and streamlined operations. One back-office outsourcing example involves a US-based tech firm that wanted to outsource coding projects from India. Recognizing the need for skilled coders…

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Technical live chat support

Technical support agents are equipped to provide efficient remote technical support through live chat. These chat agents offer assistance with a wide range of basic support issues, including pre-sale and post-sale software support, software activation via live chat, billing inquiries, refunds, renewals, and guiding technically challenged customers in operating the…

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Live chat agents can help with lead generation

Every visitor to your website represents a potential customer. With lead generation live chat service, dedicated chat agents proactively connect with your website visitors, effectively generating valuable sales leads for your business. Experienced chat support agents possess the skills to swiftly identify genuine customers, engaging in meaningful conversations to filter…

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Contact Us​

Get in touch to discuss 24/7 outsourcing of sales and support.

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