Outsourced Sales & Support Teams

We keep your sales, support, and admin work processes running 24/7.

Every minute counts!

Firms that tried to contact potential customers within an hour of receiving a query were nearly seven times as likely to qualify the lead. VMG’s 24/7 services will help you connect quickly with potential customers.

Read the HBR Study

Our Services

Live chat outsourcing

A dedicated team of outsourced chat agents trained in your business for lead generation and customer support.

Email support outsourcing

Outsourced email support agents trained in your business and available 24/7 to respond promptly to your emails.

Call handling outsourcing

Telecalling teams to manage inbound and outbound phone tasks, spanning support and sales calls.

Remote assistants for admin tasks

Virtual assistants with a flexible skill set can manage various administrative tasks 24/7.

Sales process outsourcing

A dedicated sales team for your business will handle the entire sales process, from lead generation to closing sales.

Digital marketing outsourcing

We create landing pages, design websites, optimize them for search engines (SEO), and run effective social media campaigns.

Telesales for real estate

We set up specialized teams of telecallers for real estate businesses. Payment is based on performance.

Back office outsourcing

Run business operations 24/7 from India and cut your expenses significantly.

Outsourcing software developers

We provide turnkey services to hire and manage software development teams in India.

Custom services

Do you have a specific project in mind that you would like to outsource? Contact us to discuss.

Contact us today

Tailored Teams

Bespoke 24/7 outsourced teams that cater to each client’s unique needs.
We custom-hire individuals dedicated exclusively to each client. Hence, your outsourced team can be fully trained in your business.

Testimonials

“I have been using VMG-BPO for medical back office and other 24/7 outsource support services. They even designed our website. Overall, (the) staff of virtual assistants (are) excellent. The cost is very low compared to other companies. Moreover, VMG has been extremely trustworthy in safeguarding our intellectual property and other sensitive information.”

James W
Medical Doctor US

We have used VMG BPO for over 4 years for a variety of BPO services, and they are hands down the best BPO firm in India. .. I strongly recommend them to anybody who is looking to save costs and time by outsourcing virtually any business process. Also, unlike other 24/7 outsourcing firms, they can handle a very wide range of tasks from technical, financial, and administrative.

Asher D
US-based serial entrepreneur

Fresh Insights from Our Blog

Productivity Monitoring Software: A Deep Dive into BPO Efficiency

January 26, 2024

In the dynamic realm of Business Process Outsourcing (BPO), where efficiency is paramount, the role of productivity monitoring software has become increasingly pivotal. This blog explores the challenges faced by the BPO industry and how the strategic use of monitoring tools is shaping productivity in a rapidly evolving landscape. Challenges…

The Downsides of Live Chat: Navigating the Pitfalls in Customer Communication

December 4, 2023

At VMG we provide live chat support services to business. We have been providing the chat support service since 2005. Live chat support has many advantages. Live chat services offer instant, convenient communication, fostering efficiency and responsiveness. Users benefit from real-time support without the hassle of phone calls, enabling multitasking….

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The Top 10 Essential Skills to Look for in a Virtual Assistant

October 6, 2023

Hiring a virtual assistant can be a game-changer for your business or personal management. When selecting a virtual assistant, there are several skills that you should consider to ensure they can meet your specific needs. Here’s a list of core skills that a good virtual assistant should possess: Organizational Skills:…