VIRTUAL ASSISTANT SERVICE

CONTENT / DATA 

• Researching new post ideas
• Moderating blog comments
• Update old post to include new links
• Adding tags & images to blog posts
• Curating content from various sources
• Transcription of video and audio files
• Book proofreading, layout & formatting
• Filtering emails and managing spam
• Organizing your inbox with labels, folders & categories
• Unsubscribing from unwanted promotional emails.
• Database building and updating contacts on CRM
• Sending mass emails, greetings ecards, event invitations.
• Following up with clients/customers (sending thank you and other reminder emails)
• Data entry in Word, or Google docs
• Updating your data in spreadsheets
• Creating and managing Google spreadsheets
• Preparing PowerPoint / Keynote presentations
• PDF conversion, splitting and merging

SOCIAL MEDIA

• Creating and managing a Facebook page / group
• Posting and scheduling posts on Facebook
• Creating customised memes, images for social media
• Creating your company Twitter account
• Creating service/product tweet updates
• Managing and increasing your Twitter following
• Scheduling tweets and tracking mentions
• Creating and managing your company LinkedIn profile
• Creating and managing YouTube account
• Moderating YouTube comments
• Uploading videos to other video sharing sites and social media

RESEARCH

• Internet research
• Data mining
• Research for lead generation
• Research for article writing
• Data cleaning

E COMMERCE

• Adding, updating and deleting product listings
• Uploading images and videos, adding FAQs
• Updating stock availability
• Reviewing product description
• Daily basic website maintenance tasks
• Creating blogs and newsletter for forthcoming sales, discounts & promotions
• Communicating with other internal departments
• Photo editing and resizing
• Conducting basic market research
• Find relevant bloggers who can be your affiliates or write about your product
• Monitoring customer feedback and testimonials

OTHER SPECIALISED TASKS

• Web development and designing
• Graphic designing
• Content writing
• Transcription
• Specialised VAs can also be hired for a range of more in-depth administrative services, virtual secretary services, technical services and for handling customised work processes.