TELESALES SERVICES

Outbound Telesales Services

1. Sales Lead Qualification and Closure: We help identify and qualify potential sales leads, ensuring efficient and effective closure.
2. Sales Demo Scheduling: We schedule sales demos with potential clients, maximizing your sales opportunities.
3. HR Job Applicant Follow-up: We assist in following up with HR job applicants, ensuring timely and professional communication.
4. Appointment Setting: We set appointments for your sales team, optimizing their time and increasing productivity.
5. Cold Calling Campaigns: We execute targeted cold calling campaigns to reach potential customers and expand your market reach.
6. Up-selling & Cross-selling: We implement strategies to upsell and cross-sell products or services to your existing customer base.
7. Tele Surveys/Information Gathering: We conduct telephone surveys and gather valuable market information to support your business decisions.
8. Customer Satisfaction Surveys: We assess customer satisfaction levels, helping you improve customer experience and loyalty.
9. Market Research, Surveys & Market Intelligence: We provide comprehensive market research and surveys, equipping you with valuable insights.
10. Welcome Calls: We make welcome calls to new customers, ensuring a positive onboarding experience.
11. Reactivating Dormant Customer Services: We reach out to dormant customers, reestablishing contact and reviving their interest.
12. Subscription Renewal Services: We handle subscription renewal calls, maintaining a high customer retention rate.
13. Customer Follow-up Services: We conduct follow-up calls with customers, fostering long-term relationships and addressing concerns.
14. Data Validation Services: We validate and update customer data, ensuring accuracy and improving the quality of your database.
15. Registration of Event Participants & Prospects: We assist in registering event participants and prospects, facilitating smooth event management.

Inbound Telesales Services

1. Telephone Answering Call Center: We provide professional telephone answering services, handling customer inquiries promptly and efficiently.
2. Product and Service Registration Services: We manage product and service registrations, ensuring a smooth process for your customers.
3. Order Inquiry Services: We handle inquiries about orders, providing timely updates and resolving any issues.
4. After-Hours Call Center: We offer after-hours support, ensuring your customers receive assistance even outside regular business hours.
5. Customer Care Number: We provide a dedicated customer care number, ensuring customers can reach you easily for support.
6. Order Taking Services: We take orders over the phone, simplifying the purchasing process for your customers.
7. Reservation Booking Services: We manage reservation bookings, optimizing your booking system and enhancing customer convenience.
8. Virtual Receptionist Services: We serve as virtual receptionists, answering calls and providing basic information and assistance.
9. Dealer Locators and Referral Services: We help customers locate dealers and provide referral services, connecting them with the right resources.
10. Toll-Free Response / Toll-Free Services: We offer toll-free numbers, allowing customers to reach you without incurring any charges.
11. Technical Support Calls: We provide technical support over the phone, assisting customers with any product or service issues.